How Rewarding Are Your Rewards?
February 28, 2014I read this article about Delta Airlines’ changes to their frequent flyer program. Actually, it’s no longer accurate to call airline rewards programs “frequent flyer” programs. The trend in the airline industry is moving away from rewarding people for number of flights and/or miles flown in favor of rewarding travelers for dollars spent. In essence, they are morphing into “expensive flyer” programs. As someone who flies a lot for work, this article resonated with me. Continue reading “How Rewarding Are Your Rewards?”