The 5 Different Ways To Address Identity Theft

November 14, 2017

The only silver lining I can think of to the Equifax breach is that it has expanded awareness of credit fraud, moving people to look for ways to protect their credit. But for many, the options to protect your credit may seem overwhelming. Ultimately, the best option is the one you will actually do and one that gives you peace of mind. As you start searching for options, you can use the following as a guide to help you make the most informed decision:

Credit Freeze: A credit freeze, sometimes called a security freeze, restricts who can access your credit report. This,  action can help prevent new credit from being opened since most creditors will want to view your credit report prior to opening a new line of credit. Existing creditors and collection agencies can still access your credit. One thing to note: a credit freeze only applies to getting new credit. Your existing credit may still be susceptible to fraud.

Generally, a credit freeze may be ideal for someone who is already a victim of identity theft and/or someone who has no plans to apply for anything requiring a credit check. To place a credit freeze, you must contact each credit reporting agency – Equifax,  Transunion and Experian. The cost associated with the credit freeze varies by state. Look for you specific state information here. In most states, the credit freeze stays on your report until you contact the credit reporting agency to temporarily or permanently remove the freeze, while in other states, the credit freeze will expire after a set number of years.

You may need to “unfreeze” for these events

Keep in mind that if you do a credit freeze, the freeze applies to any request that may require your credit report being pulled such as switching phone carriers, renting an apartment, getting utilities turned on, a background check for employment, or even changing insurance carriers. You can unfreeze your credit report temporarily though. The cost to temporarily remove a credit freeze varies by state.

Fraud Alert: Fraud alerts are less restrictive than a credit freeze and are free. A fraud alert places a notice on your credit report to creditors to take additional steps, like verifying identity, prior to issuing credit. Since a creditor may call to verify your identity, it’s important to make sure your contact information with credit reporting agencies is current. Unlike a credit freeze, you only have to request the alert at one credit reporting agency and that agency will contact the other agencies. Typically, the alert will be forwarded within 24 hours.

The initial alert lasts for 90 days. If you are a victim of ID theft, you can extend the fraud alert for 7 years. In order to file an extended fraud alert, you must generally file an identity theft report.

If you are in the military, you can request an active duty alert. This type of alert stays on your credit report for one year. Even better, bureaus will remove your name from pre-approved credit offers for 2 years. You can even renew if your deployment lasts longer than one year. You will have to provide proof of identity in order to get an active duty alert.

Credit lock: Similar to a credit freeze, a credit lock will prevent your report from being viewed and prevent new credit from being opened. The big difference is that a credit freeze is under state law and a credit lock is under a contractual obligation between you and the company locking your credit. An article by Consumer Reports suggests that a contractual agreement may not be as strong as having protection under the law.

With a credit lock, you can receive alerts from credit bureaus if someone applies for credit in your name and you can unlock or lock your report immediately. You have to sign up for a credit lock at all three reporting agencies. The price for a credit lock varies with each credit reporting and monitoring agency. One thing to note, your credit lock is based on the contract you sign with the credit reporting agency so you want to read your contract carefully to make sure the service you want is actually the service you are getting.

Credit Monitoring: Credit monitoring is periodically checking your credit, looking for signs of fraud and identity theft. You can self-monitor by pulling up your credit report for free and checking it. Be honest with yourself though. If you know you are not going to diligently monitor your credit yourself then consider a credit monitoring service or at a minimum, placing alerts on your accounts.

You can step this up a notch by signing up for free alerts at your financial institutions. These alerts are worth their weight in gold. We have alerts on all of our accounts and were immediately alerted of suspicious activity which turned out to be fraud. Because we found out as soon as it happened, we were quickly able to resolve the fraud and have the funds returned to our account.

Beyond free

If you want more comprehensive credit monitoring, you can sign up for a service. Contact your bank and creditors for credit monitoring services. But before signing up, do your research. Compare different plans to ensure you are getting your desired level of monitoring.

One important thing to note: these services alert you if you may be a victim of fraud. They do not prevent it. The key is the earlier you are aware of possible identity theft, the quicker you can stop any further theft.

Identity Restoration Services: Credit freezes and alerts makes it harder for criminals to steal your identity, credit monitoring alerts you if your identity may had been stolen and identity restoration services clean up the mess after identity theft. Typically, a counselor walks you through the process of dealing with creditors after your identity has been stolen. The level of help you get depends on your contract. Identity theft recovery may be ideal for someone who recently experienced a home invasion, auto theft, or anything in which your personal information may had been compromised.

As with everything, do your research, compare different programs for level of service, cost and customer reviews. If you are thinking of getting identity theft restoration services, consider asking the carrier of your homeowner/rental insurance for coverage. If coverage is not offered, ask if it can be added.

Ultimately, you are your best defense. Shredding documents with your personal information, carrying as few documents with personal information on you as possible, safeguarding personal information at your home, having two factor authentication for online banking, emails and any accounts with sensitive information, and choosing passwords that are difficult to hack is the first line of defense. These steps along with the options listed can go a long way to safeguarding your identity.

 

This post was originally published on Forbes.

The 5 Things You Should Do Right Now To Protect Your Credit (Even If You Weren’t Affected By The Equifax Hack)

September 13, 2017

In case you haven’t heard, credit reporting bureau Equifax announced that 143 million Americans’ financial information was hacked this summer, putting about half of us at risk of identity theft. (to find out if you’re one in 143 million, start here) It was only a matter of time before one of the credit bureaus was hacked — I have to say I’m not entirely surprised.

There have been lots of rumors swirling around whether or not the Equifax “fix” is something you should sign up for and whether or not it’s enough. The short answer is that yes, you should sign up since the concerning clause about giving up certain legal rights has been removed (more on that here), but no, it’s probably still not enough to ensure you’re safe from future issues around identity theft. Besides, even if you’re one of the lucky ones whose information wasn’t lifted, chances are it was in another breach over the past couple years.

Here are 4 more things you can do to hopefully secure yourself against future issues:

  1. Check your credit report right now — You can access your free reports from all 3 credit bureaus at AnnualCreditReport.com, or if you’ve already checked all three within the past year, use a free service like Credit Sesame or Credit Karma to at least see if there’s anything fishy with your credit score. If so, you may want to pay to have another credit report pulled to see what’s causing the issue in case it’s due to identity theft. (note that the Equifax service will provide you with a copy of their report)
  2. File your taxes ASAP — One way that hackers use your SSN and other personal information is to file fake tax returns on your behalf to collect big refunds. In this scheme, the hackers are actually stealing from the IRS using your information, so you’re not out any money, but it can cause you IRS headaches if they use your information to do so because the onus is on you to prove that the tax return YOU’RE trying to file is the correct version. If you’ve already filed your return and a hacker tries to file a fake one, their scheme will be blocked.
  3. Consider placing a credit freeze — This isn’t free, but this is the best way to simply lock down your credit so that no new accounts are opened using your info. The problem is that when you’re ready to open an account or apply for a mortgage, for example, you have to have it lifted, which also costs money. Credit monitoring services and fraud alert systems are a bit more reactive, but they’re free.
  4. Check all your accounts going back to May, then make it a habit — One thing that’s extremely frustrating about massive hacks like this is that there’s always a delay in reporting it while the legal team works to cover their butts and the PR team gears up for the onslaught. The Equifax leak was open from mid-May through July, and yet we aren’t learning about this until September. In the meantime, who knows what’s happened with our personal information. It’s worth your time to review all your accounts to make sure there aren’t any errant transactions that you should report. Going forward, make it at least a monthly habit to look at each transaction to make sure it’s valid. I actually check my 3 main accounts as part of my morning routine — I check texts, then email, then Instagram, then Snapchat, then my checking account and credit cards.

If you find any issues

  • If you find fraudulent charges on your credit or debit card, report it to the bank immediately. It’s not uncommon for banks to have a 60 day window for reporting fraud — as long as you’re within that window, they’ll do all the work to get it fixed. (a big reason to check your accounts regularly)
  • If the problem extends to someone using your identity to open new accounts or file tax returns, then the steps you need to take are more extensive. The FTC has a great website that covers all the scenarios, so start there.

In the meantime, make sure you’re still staying vigilant by protecting your information to the best of your ability. These tips from a former con man can help.

 

Want more helpful financial guidance, delivered every day? Sign up to receive the Financial Finesse Tip of the Day, written by financial planners who work with people like you every day. No sales pitch EVER (being unbiased is the foundation of what we do), just the best our awesome planners have to offer. Click here to join.

How To Protect Your Credit From Data Hackers

October 09, 2015

It seems like almost every week I’m reading about another company getting hacked and customer data being breached. Within the last month, I’ve read about at least five major security breaches. So far, I have been fortunate enough to escape being one of the impacted customers of these hacked companies. Continue reading “How To Protect Your Credit From Data Hackers”